Charlotte

IntroductionIf you have received a dispatch notification and noticed that the order number is different from the one in your order confirmation email, don't worry. Both numbers relate to the same o...

IntroductionIf you would like to return a Christopher Ward watch, this guide explains how to start the return process and what happens next.To help us process your request quickly, you will need to...

IntroductionIf you placed an order but did not receive a confirmation email, this article explains what to do next.In some cases, a charge may appear on your credit card even if the order was not s...

IntroductionIf your order is being held by US Customs, this article explains what that means and what to expect next. We understand that delays can be frustrating, and we want to keep you informed ...

IntroductionThis guide explains what to do if your automatic watch is not maintaining its power reserve. It covers the most common causes and the steps to take before arranging an inspection.Issue ...

IntroductionIf your Christopher Ward watch doesn't fit quite right, you can return it under our 60-day free returns policy. We want you to feel confident when buying a watch online, so we've made t...

IntroductionYes, in many cases you can request bracelet resizing before your Christopher Ward watch is shipped. We also offer options to help you get a better fit from the start, including micro ad...

IntroductionChristopher Ward watches and bundles are sold as seen. In most cases, the specifications of a watch, including the dial or watch face, hand color, and strap, cannot be changed after pur...